Tuesday, February 15, 2011

OpenText RightFax Technical Alert 10822011

Open Text the makers of RightFax has identified a risk for data corruption to occur in OpenText RightFax. The tracking number for this issue is RF-3968.

Systems Affected

  • OpenText RightFax 9.3, including all major service releases and hotfix levels
  • OpenText RightFax 9.4, including all major service releases and hotfix levels

Details
In RightFax—using the Terminal Services client to send multiple print-to-fax jobs simultaneously—fax information from one session may get merged with another if it is interrupted.

Impact
Fax information from the interrupted session may be sent to unintended recipients.

Solution
This issue is resolved in OpenText official patches

Instructions on how to apply the patch are included in the .zip file.

Please feel free to contact us if you have any questions.